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Showing posts from February, 2009

Casualties in the megapixel wars

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Seriously: how long did you think camera companies could churn out higher- and higher-megapixel cameras before consumers became fatigued with it all? They're figuring out that a new 12- or 14-megapixel camera isn't a necessity when jobs, hours and salaries are getting cut. That 6- or 8-MP camera most of us bought a year or two ago will do fine, at least until the recession moderates. As a result: Ritz Camera filed for Ch. 11 bankruptcy protection this week. Hundreds of stores, stocked with Fuji, Nikon, and Olympus cameras that no one's buying. Most Ritz stores were mall-based, within easy clobbering range of the Target or Best Buy across the parking lot. If you bought a camera from Ritz, I hope you didn't pay extra for a Ritz warranty. Ritz's court filings say they owe Nikon USA more than $20 million. That kind of liability isn't going to make things easy at Nikon. Take good care of that D90 or D300; customer service may get whacked. Olympus downsized a portion

Photo Marketing Tip: bigger call-outs

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Blundered into a Wal-mart this week, and found a clerk and a customer in the photo department, sorting through cameras. The customer wanted a camera that would stitch together multiple photos to make panoramas. (Many Canon and Kodak cameras do this, or come with stitching software that makes it a breeze to do it on your computer.) The customer and the clerk were baffled. This feature wasn't in the little camera cheat book that Wal-mart gives its photo departments. Because I've actually used this feature on a Kodak Z1285 camera, I picked up a box. After a good 5 minutes of squinting, I found the "call-out" on the box -- in a type-size that an ant would have trouble reading. I helped sell Mr. Customer a camera that met his needs, and that's a good thing. But here's a word of advice to all camera manufacturers: USE BIGGER PRINT on your packaging! The people buying your products do not walk into Wal-mart with magnifying glasses or photographer's loupes. Want

Review beat: Objectivity, where art thou?

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When you're researching a digital camera, there are many sources of independent, serious reviews: Stevesdigicams.com, dcresource.com, dpreview.com. If you can wade through the tech-geek speak, you'll come away more knowledgeable about your particular camera. Want real-world customer opinions? Try Amazon.com. Semi-professional video reviews can be found on YouTube, although it's sometimes painful to put up with the shaky video quality. But I draw the line when sites such as Buy.com and TigerDirect.com tout their videos as "product reviews." There's no objectivity involved when the video clip features a sales rep from the camera manufacturer talking about the "great features" of his or her employers' camera. In the real world, this is simply an infomercial, and not a good source of objectivity. Full disclosure: I work for Kodak. I like some Kodak cameras, and don't care for others. When I offer an opinion, I try to keep do so with a minimum of